To alleviate the financial burden on those impacted, the Government of the Republic of Kazakhstan has announced measures to defer utility payments for affected consumers. This deferment applies to utility bills due for March and April, allowing consumers to pay at a later date without facing penalties.
Local executive bodies will compile lists of consumers affected by the floods, including their subscriber numbers. These lists will then be forwarded to utility companies, which will implement the necessary measures to defer utility payments accordingly.
In case of any queries or assistance needed, affected consumers are advised to contact the relevant territorial department of Committee for the Regulation of Natural Monopolies of the Ministry of National Economy of the Republic of Kazakhstan (CREM MNE RK) at the following numbers:
- Department of CREM MNE RK for Akmola region: 8 (7162) 50-43-27;
- Department of CREM MNE RK for the Aktobe region: 8 (7132) 55-73-60;
- Department of CREM MNE RK for Atyrau region: 8 (7122)21-10-42;
- Department of CREM MNE RK for the West Kazakhstan region: 8 (7112) 25-13-25;
- Department of CREM MNE RK for the Karaganda region: 8 (7212) 41-52-96;
- Department of CREM MNE RK for Kostanay region: 8 (7142) 53-52-40;
- Department of CREM MNE RK for Pavlodar region: 8 (7182) 32-12-04;
- Department of CREM MNE RK for the North Kazakhstan region: 8 (7152) 53-42-56;
- Department of CREM MNE RK for the Ulytau region: 8 (7102)76-03-91.
These measures aim to provide relief to those affected by the floods and alleviate their financial burdens during this challenging period.
